Términos del servicio

Policies, Shipping & Returns


Through FEDEX, we ship worldwide from Medellín, Colombia.

Orders over $150 USD have FREE worldwide shipping.

We have the following shipment options:

FedEx International Economy 7-9 business days

FedEx International First: available for some cities in the US & Europe: 4-6 business days & for Asia: around 6 business days

FedEx International Priority: 5-7 business days. Available for 220 countries in the world*

FedEx International Priority Express 5-7 business days. Available for the following destinations:

  • America: USA & Canadá
  • Europe: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxemburg, Netherlands, Poland, Portugal, Spain, Switzerland, Sweden, UK
  • Asia: China, Hong Kong, Japan y Singapore


*The availability of this service and the exact time of delivery depend on the singular zip codes of each destination.
*Delivery to the following countries